IT Infrastructure Support

Complete IT Infrastructure
Support

Reliable IT infrastructure support for small to medium businesses. Specializing in website troubleshooting, DNS management, and platform support for WordPress, Shopify, and more.

Website Support
DNS Management
Platform Expertise
Remote Assistance
Infrastructure Dashboard
All Services Online

Cloud Services

99.9% uptime maintained

Operational

SSL Security Monitoring

Real-time tracking and alerts

Protected

Backup Content & Website

Automated daily backups completed

Active
System Response Time< 0.59 ms

IT Support Services

Practical IT support for small to medium businesses and online platforms

Website Troubleshooting

Fix broken websites, performance issues, and connectivity problems

DNS & Domain Management

DNS configuration, domain transfers, and email setup

WordPress & Shopify Support

Platform troubleshooting, plugin issues, and performance optimization

Email & Communication Setup

Email configuration, Google Workspace, Microsoft 365 setup

General IT Support

Software configuration, connectivity issues, and technical troubleshooting

Hosting & Migration

Website migrations, hosting setup, and basic server configuration

How IT Support Works

Simple, straightforward process to get your IT issues resolved quickly

1

Describe the Problem

Tell me what's not working or what you need help with

2

Quick Assessment

I'll review the issue and provide an honest assessment

3

Fix the Issue

Work together remotely to resolve the problem

4

Follow-up

Make sure everything is working as expected

IT Support Pricing

Honest, affordable pricing for practical IT support services. Pricing may vary based on the complexity of the issue and time required.

Quick Help

$50/hour

AUD - Simple troubleshooting

  • Basic website issues
  • DNS configuration
  • Email setup
  • Quick consultations
Get Quick Help
Most Popular

Standard Support

$75/hour

AUD - Complete problem solving

  • WordPress/Shopify issues
  • Website migrations
  • Performance optimization
  • Hosting configuration
  • Domain management
Get Standard Support

Project Work

Customquote

Larger projects & ongoing support

  • Multi-site management
  • Complex migrations
  • Monthly maintenance
  • Custom configurations
  • Ongoing support plans
Get Quote

Need Help with Your Website or IT Issues?

Get practical IT support that gets the job done. WordPress, Shopify, DNS, email setup, and more.