Services
Custom AI systems.
We build AI assistants and automations that work with your own content, documents and tools. The assistant below runs on the same setup we build for clients - try it.
Answers from your own material.
The assistant is grounded in your content, so it answers about your business instead of inventing something plausible.
Meet Hyde.
Hyde is built on the same stack we deploy for clients, trained on our own services. Ask it something - the response time shown is real.
Hyde
AI assistant
Starting up…
Answers from your own material
The assistant is grounded in your content, so it answers about your business rather than inventing plausible-sounding detail.
Fast enough to be useful
Response times are measured and shown here because latency is what decides whether people keep using an assistant.
Yours to control
Tone, scope, escalation rules and what it refuses to discuss are all defined by you before it goes live.
This assistant answers on our content only. Yours would answer on yours - your documentation, catalogue, policies or records.
Models we use.
We are not tied to one provider. We pick the model that fits the task, the budget and the accuracy it needs to hit.
OpenAI
Strong general reasoning and broad tooling support. Often the default where breadth matters most.
Anthropic
Long-context work and careful instruction following, particularly for document-heavy tasks.
Google Gemini
Competitive multimodal handling and favourable economics at higher volumes.
Open models
Where data must stay in your own environment, or unit costs need to come down at scale.
What we build.
Each of these removes a specific, repetitive task. If AI is not the right tool for your problem, we will tell you.
Assistants and support agents
An assistant that knows your products, policies and documentation, handling the questions that arrive over and over.
- Grounded in your own content
- Escalates to a human cleanly
- Available on site, email or chat
Process automation
The repetitive steps between your systems handled automatically - triage, routing, drafting and data entry.
- Connected to your existing tools
- Human approval where it matters
- Auditable, not a black box
Document analysis
Contracts, invoices, forms and reports read and turned into structured data you can actually query.
- Extraction into your systems
- Handles messy, real-world inputs
- Accuracy checked against samples
Intelligent search
Search across your own material that understands intent, rather than matching keywords and returning nothing useful.
- Retrieval over your knowledge base
- Cites where answers came from
- Improves as content grows
Analysis and reporting
Patterns pulled out of the data you already collect, summarised in language your team can act on.
- Summaries on a schedule
- Trends surfaced automatically
- Delivered where you already work
API integrations
AI capability added to software you already run, rather than another separate tool for people to remember.
- Built into existing workflows
- Secure credential handling
- Monitored once live
How a project runs.
Four stages, starting with whether AI is the right answer at all.
- 01
Discovery
We identify the specific task worth automating, and confirm whether AI is genuinely the right tool for it.
- 02
Model selection
The provider and model are chosen against accuracy, latency and cost for your particular workload.
- 03
Development
The system is built, grounded in your material, and tested against real examples rather than demo cases.
- 04
Deploy and tune
It goes live monitored, and is refined against actual usage once real people are using it.
Pricing.
A one-off setup fee, plus the ongoing cost of running the model. Both are quoted in writing before we start.
AI Starter
A capable assistant on your site, trained on your content and integrated properly.
$249
$399
AUD one-time setup, plus model costs
Get started- Assistant implementation
- Up to 1,000 interactions per month
- Website integration
- Training and setup
- Email support
- 3 months support included
AI Business
Most popularA more capable assistant with memory, a custom knowledge base and reporting behind it.
$499
$899
AUD one-time setup, plus model costs
Get started- Advanced assistant with memory
- Up to 10,000 interactions per month
- Multiple platform integration
- Custom knowledge base training
- Analytics and reporting
- Priority support and training
- 6 months premium support
AI Enterprise
Bespoke systems, multiple models, and automation reaching across your operations.
$999
$1299
AUD one-time setup, plus custom pricing
Get started- Custom AI solution development
- Unlimited interactions
- API integrations and automation
- Multi-model implementation
- Custom model training
- Dedicated AI consultant
- 12 months enterprise support
All prices in AUD. Model usage is billed at provider cost; we do not mark it up or resell it.
Get a quote.
Tell us which task you want automated. The projects that work best start from one specific job, not a general ambition.